01 Overview & Scope of Policy
SKY LET CONSULTANCY LIMITED ("Company", "we", "us", or "our") operates the website located at [WEBSITE URL] and provides professional digital consultancy, web development, mobile applications, venture pitch decks, brand systems, and strategic business services. This Privacy Policy describes how we collect, store, utilize, share, and protect your personal information when you visit our website or contract our services.
We are committed to processing personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and local data privacy laws where permitted by applicable law.
02 Information We Collect
We only collect personal information that is reasonably necessary to fulfill project requirements, deliver digital services, and communicate effectively with our clients. We may collect the following categories of data:
A. Information You Voluntarily Provide
- Contact Information: Full name, corporate email address, telephone number, job title, and organization name when you submit an inquiry, request a quotation, or schedule a discovery call.
- Project & Scope Data: Business objectives, technical specifications, brand assets, pitch deck contents, and strategic documentation submitted during consultation.
- Billing & Invoicing Information: Billing entity name, registered office address, tax/VAT identification number, and invoicing email. (Note: We do not store raw credit card numbers on our servers; payments are processed securely through PCI-DSS compliant third-party payment gateways).
B. Automatically Collected Technical Data
- Device & Network Data: IP address, browser type and version, operating system, language preferences, and screen resolution.
- Usage Information: Pages visited, duration of visit, navigation paths, referring URLs, and interaction with UI elements.
03 How We Use Your Information
We utilize the collected information strictly for legitimate commercial and technical purposes, including:
- Service Delivery: Scoping, engineering, designing, and delivering requested consultancy and digital deliverables.
- Client Communication: Responding to inquiries, providing project updates, and coordinating milestone reviews.
- Billing & Invoicing: Generating accurate invoices, verifying transactions, and processing approved refunds.
- Platform Security & Fraud Prevention: Monitoring infrastructure, detecting malicious traffic, and protecting intellectual property.
- Legal & Regulatory Compliance: Retaining financial records, tax accounting, and fulfilling statutory requirements.
04 Legal Bases for Processing
Where applicable data privacy laws require a specific lawful basis for processing, we rely upon:
- Contractual Necessity: To take pre-contractual steps at your request (such as preparing a quotation) or to perform our obligations under an agreed Statement of Work.
- Legitimate Interests: To operate, secure, and improve our website and consultancy offerings, provided your fundamental rights do not override those interests.
- Legal Obligation: To comply with financial reporting, taxation, and corporate governance laws.
- Consent: Where you have explicitly opted into specific marketing communications or optional cookies (which you may withdraw at any time).
05 Data Sharing & Third-Party Service Providers
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our business under strict confidentiality agreements, including:
- Cloud hosting and server infrastructure providers (e.g., enterprise cloud datacenters).
- Payment processing gateways and merchant banks.
- Customer communication, email delivery, and CRM software platforms.
- Professional legal, accounting, and audit advisors.
- Law enforcement or governmental bodies when strictly mandated by a valid court order or statutory requirement.
06 International Data Transfers
Because we collaborate with clients and technology partners globally, personal data may be processed on servers located outside your jurisdiction. Where data is transferred internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to ensure equivalent data protection.
07 Data Retention Schedule
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, satisfy contractual obligations, resolve disputes, and meet legal and financial statutory record-keeping periods (typically up to seven years for financial records where required by applicable law). After the expiration of the retention period, data is securely destroyed or irreversibly anonymized.
08 Data Security Safeguards
09 Your Statutory Privacy Rights
Depending upon your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where retention is no longer legally required.
- Right to Restriction: Request limitation of processing in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please email us at [COMPANY EMAIL]. We will respond within thirty (30) days without undue charge.
10 Cookies & Tracking Technologies
Our website utilizes cookies and similar local storage technologies to ensure basic navigation functionality, remember UI preferences (such as sound effects and theme choices), and analyze aggregated website performance. For comprehensive details on cookie categorization and management, please review our Cookie Policy.
11 Children's Privacy Protection
Our website and professional consultancy services are intended exclusively for commercial business use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately for prompt deletion.
12 External & Third-Party Websites
Our website may contain links to external platforms, case studies, or third-party resources. We do not endorse and are not responsible for the privacy practices or contents of such external websites. We encourage you to review their respective privacy policies.
13 Modifications to This Privacy Policy
We may update this Privacy Policy periodically to reflect technological advancements, operational changes, or statutory revisions. Any modifications will become effective upon posting the revised policy with an updated "Last Updated" timestamp.
14 Contact Information & Data Inquiries
For questions, data subject requests, or privacy concerns, please contact our data compliance team at:
Data Protection & Privacy Officer
Registered Office: Highfield House, 1560 Stratford Road, Hall Green, Birmingham, England, B28 9HA
Email:
[COMPANY EMAIL]Phone:
[PHONE NUMBER]